By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have defined meanings under the following conditions. The definitions shall apply equally whether in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique profile created to access our services.
- Company refers to CoralDune Partners Solutions L.L.C-FZ and CoralDune Partners for Marketing and PR, registered in Dubai, UAE, and its partnerships including Hexagrid IT Solutions in South Africa and AI Tarek Consultancy in Egypt.
- Cookies are small files placed on your device to enhance user experience.
- Countries refer to the jurisdictions where the Company operates or has partnerships, including South Africa, Egypt, United Arab Emirates, Lebanon, Australia, and India.
- Device means any device capable of accessing the service such as a smartphone, tablet, or computer.
- Personal Data means information that identifies you as an individual.
- Service refers to our website, software solutions, and related online services.
- Service Provider means any third party that processes data on behalf of the Company.
- Usage Data refers to automatically collected data, such as browser type or time spent on a page.
- Website refers to the Company website, accessible from www.coraldune.com.
- You refers to the individual accessing our service or the entity on whose behalf such access occurs.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect the following information to provide our services:
- First and last name
- Email address
- Phone number
- Company name (if applicable)
- Any other information you voluntarily provide through forms or communication
Usage Data
Usage Data is collected automatically and may include:
- IP address
- Browser type and version
- Internal pages visited
- Date and time of visit
- Time spent on pages
- Device identifiers
- Operating system and platform
Tracking Technologies and Cookies
We use cookies and similar tracking tools such as beacons and scripts to improve the functionality and analytics of our website. These may include:
- Essential Cookies: Necessary for the functioning of the website.
- Preference Cookies: Remember your preferences and settings.
- Analytics Cookies: Help us understand how users interact with the site.
- Marketing Cookies: Used to track visitors across websites for marketing purposes.
You can control your cookie preferences through your browser settings.
Use of Your Personal Data
The Company may use your personal data for the following purposes:
- To provide, operate, and maintain our website
- To manage your Account (if applicable)
- To communicate with you about updates, offers, and service information
- To process transactions or respond to inquiries
- To improve our website and customer experience
- To comply with legal obligations
Sharing Your Personal Data
We may share your information in the following cases:
- With Service Providers: For hosting, analytics, communication, or marketing support
- With Affiliates and Partners: Who are contractually obligated to protect your data
- For Business Transfers: In connection with a merger, acquisition, or asset sale
- With Your Consent: Where we have explicitly obtained it
- To Meet Legal Obligations: Including responding to legal requests or preventing fraud
Data Retention
We retain your personal data only for as long as necessary for the purposes described in this Policy or as required by law. Usage data may be retained for internal analysis or system improvement.
Transfer of Data
Your information may be transferred to — and maintained on — servers located outside of your province, country, or jurisdiction. We will take all reasonable steps to ensure your data is handled securely in accordance with this Policy.
Your Data Protection Rights
You have the right to:
- Access or update your personal data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a relevant regulatory body
To exercise any of these rights, please contact us at [email protected].
Security
We take the security of your personal data seriously and use commercially reasonable safeguards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from anyone under this age.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. You are advised to review this page periodically for any changes.
Last Updated: 18 December 2025
